Managing Difficult & Stressful Situations

“A workforce that can manage stress effectively will always be more productive, happier and enduring than a workforce who can't cope with stress”

In today's hectic work environment, stress becomes a major problem when it effects how your staff are coping with day to day problems.

Keyboard Concepts, Managing Difficult & Stressful Situations is a course conducted in a half day session and is designed to help staff identify and cope effectively with stressful situations.

Our facilitator will be happy to meet with you prior to course commencement to discuss any particular needs you or your staff may have.

The course typically includes the following content, however, these can be customised to create a training strategy relevant to your company's objectives.

• What is Stress
• Negative Stresses
• Consequences of Negative Stress
• Positive Stresses
• Consequences of Positive Stress
• Managing the Situation
• Improving Relationships
• Taking a Break
• Having Fun – Work/Life Balance

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